Legal Policies
Review the core policies that govern privacy, platform use, cancellation, and refunds on Hadir as a UAE-focused digital marketplace connecting customers with stores and providers.
Privacy Policy
How Hadir collects, uses, and protects personal and order-related data across the marketplace and connected service providers.
Terms & Conditions
The customer, provider, and store rules that apply when using Hadir, including Hadir’s role as a digital intermediary marketplace.
Refund Policy
How refunds, payment reversals, and post-order financial handling work for store orders, hosted payments, and cash on delivery.
Cancellation Policy
When orders and service requests may be cancelled, and how cancellation is handled after preparation, dispatch, or fulfilment has started.
Detailed terms shown by each store or provider may also apply to a specific order. Where there is a conflict, the order details, fulfilment partner information, operational status, and applicable compliance requirements will be reviewed together.